UBICS offers widespread business process outsourcing (BPO) services that cover the entire gamut of call centre and back-office transaction processing for the airline industry. The high-value BPO and KPO solutions from UBICS help our clients chart a clearer course to drive operational and organizational efficiency, business process integration, and application integration and, of course, cost savings.

We deliver value to our customers by bringing operational excellence and deep industry and functional knowledge to their critical business processes. We provide high-quality execution of client processes, monitor these processes against multiple performance metrics, and seek to improve them on an ongoing basis.

UBICS has successfully served the BPO needs for Kingfisher airline providing substantial returns and savings for varied types of work- transaction processing, King Club program management, data management services, call center and critical customer interaction services.

In a market where inputs costs like fuel, manpower etc are on a rise, it is the UBICS technological innovation and outsourcing on operational processes that helps in providing the airlines carriers the edge and the support they need to compete in the respective market.

The finance and controlling system provided by UBICS will facilitate the creation of dynamic fares for the flights. The system will the facilitate creation of fare pools and assigning seats to defined buckets. The fares for each bucket are defined as per a fixed or percentage of the base fare.