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April 2006 - The King of Good Times Ropes in UBICS for its Back-office Operations

"Customer is King", who but the flamboyant Kingfisher Airlines would epitomize this old adage! Commitments are meant to be kept, and Kingfisher Airlines does just that. To satisfy the burgeoning customer demands of the airline industry, Kingfisher Airlines has roped in UBICS to support its back-office operations. Based at the UBICS headquarters in Pune, the Kingfisher BPO currently has a team of nearly 100 qualified and experienced personnel. Considering the current pace of growth, this number is likely to reach higher digits in a short time.

With a USP that includes being a vital member of the UB family, UBICS has ensured that the Kingfisher BPO workforce comprises personnel with more than a decade-rich experience in the Airline Service Industry. The services provided consist of both voice and non-voice processes. The non-voice processes include fare filing, fare comparison, revenue accounting and guest care while the voice processes involves inbound and outbound activities.

We are sure this association will reach great heights.


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